The Challenge
A $1.5 billion SaaS and solutions company faced liquidity issues due to a severely aged accounts receivable (AR) portfolio. Rapid acquisitions and a mismanaged ERP system led to billing errors, disputes, and inconsistent payment terms. Monthly cash collections were around $9.5 million, short of the $110-115 million target. The company lacked end-to-end process governance and infrastructure, and the newly hired SVP of Order-to-Cash (O2C) needed to redesign the O2C operating model.
Strategic Intervention
The new SVP of O2C, with 25 years of industry expertise, led the transformation with a 3-person CFGI team. To learn how they rebuilt the engine and unlocked $20 million in monthly cash flow, download the full case study.
