Demystifying DSO: A Strategic Operational Lens on Days Sales Outstanding

In today’s economic environment, cash is the lifeblood of operational resilience and strategic agility. However, many organizations struggle with a critical, yet often misunderstood, metric that directly impacts liquidity: Days Sales Outstanding (DSO). Far from being just a back-office finance concern, DSO is a mirror reflecting the health of your entire Order-to-Cash process.

This POV moves beyond the simple formula to reframe DSO as a powerful operational tool, offering a pragmatic roadmap to optimize working capital without compromising the customer experience.

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