Office management (in coordination with US-based Regional Support Managers)
• Manage general office organisation, welcome guests, book meeting rooms, accept deliveries, and handle postal duties (expectation to be in the office at least 4 days per week).
• Act as the point of contact and liaison with the office management company.
• Organise internal events, such as firm meetings, social events, holiday parties, and training events.
• Handle office purchases, manage office supplies, and review/approve office vendor invoices.
• Other ad hoc UK office needs and requirements.
Human Resources (in coordination with US-based HR team)
• Serve as the primary UK contact for new hire setups, manage new hires’ first day, and handle the deactivation of terminated employees.
• Act as the primary UK contact for employee questions about pension, health, or other benefits policies. Defer any more complex questions to the US HR team.
• Assist with office-wide communications regarding policies, reminders, and other messages.
• Coordinate project schedules and resource management using Retain system.
• Coordinate key talent agenda events, such as performance review roundtables, and assist employees with using the performance review system.
• Schedule and coordinate recruitment interviews.
• Other ad hoc UK HR needs and requirements as directed by US HR team.
Finance & Accounting (in coordination with US-based Finance team)
• Assist employees with using Sales Force CRM systems for timesheets, expenses (Expensify), and project management.
• Serve as the main UK contact for UK-based third-party contractors, including handling contractor agreements, policy questions, and timesheets.
• Anti-money laundering regulations compliance – onboarding and ongoing compliance for all UK clients (system driven, but administrator of the system)
• Other ad hoc finance assistance at the direction of the US finance team.
Marketing (in coordination with US-based Marketing team)
• Provide ad hoc support for business development and marketing campaigns.
• Organise external marketing events for clients and prospects.